The only true end to end community banking and payments solution

Engage provides the most holistic suite of community banking solutions and services, giving your Credit Union the capability to deliver advanced digital financial services to all within your common bond

DASHboard: Cloud-based core platform

Automated back office capability that optimises operational performance whilst significantly reducing costs.

Comprehensive member management

Account origination and servicing, member insights, automated communications and advanced member engagement.

Digital banking and accounts

Increased product and services accessibility through advanced mobile digital banking. Loans, savings and all accounts configured to suit members individual requirements.

Digital applications and member onboarding

Digital member registration, secure digital ID checks, instant savings, loans and account opening without the need to visit a branch or complete a paper application.

Engage Pin4Cash

Eliminate inconvenient, expensive cash handling and reduce footfall in branch. Provide any member with a PIN via sms to access their cash via an ATM.

Make better lending decisions

The DASHboard end-to-end platform is provided with the most advance, integrated KYC and AML functionality

Member convenience

Provide your members and prospects with 24/7 self-service capability across all accounts and automated decision making for loan and account applications.

Total peace of mind

Fully supported by our community banking care team, with support always on hand to provide full IT assistance.

Compliance made easy

Meet all regulatory requirements with in-built fraud detection and automated KYC, AML and credit checks.

Post Office Payments and Deposits

The Engage Post Office partnership will facilitate cash deposits to the Credit Union providing members with access to their Credit Union funds from any one of a national network of branches.

Reduce costs – ensure sustainability

0 %
Savings possible on operational costs
0 %
Reduction in staff administration time
0 %
Increase in member servicing capability

Download product sheets for the Engage End-to-End solution

Banking with Engage

Significantly reduce your commercial banking costs and faster payment fees. Benefit from full integration to all domestic and EU payment methods without any costly obligations or technical development requirements. 

P2P and Faster Payments

Fast, efficient payments at the lowest possible cost plus free, instant P2P payments across the Engage banking platform

Direct debit origination

The easy way to collect loan repayments for one off or variable amounts. Reduce payment failures and loan delinquency.

Credit Union prepaid or current account

Issue and fully manage your own member Current Accounts with Co-branding featured on Visa debit cards and digital banking apps

Open Banking AISP

Full view of all member account activity and valuable insights into current and historic activity

Credit Union Credit Card

This huge capability will shortly allow your Credit Union to provide Credit Cards to qualifying members with all funding and limit approval undertaken by you.

All Credit union and member funds are 100% safe

We keep regulatory compliance at the heart of our operations. Parent group Contis is authorised and regulated by the FCA and the Bank of Lithuania and fully meets all safeguarding requirements by ensuring all funds held on behalf of Engage partner Credit Unions and their members, are held in segregated accounts with The Bank of England and Lithuanian Central Bank.

 

This provides maximum cover of all funds over and above the standard FSCS compensation scheme

Full protection for your Credit Union or Community Bank

With Engage, your Credit union or Community Bank automatically conforms to all strict regulatory requirements, meaning maximum protection and security for your business.

Certifications

All required certifications and secure business systems to satisfy the demands of FCA and PSD2

Techology

KYC/AML services that encompass leading edge technology for personal and corporate customer monitoring

Performance

Two data centres with full disaster recovery, running for four years at 99.998% availability

Security

PCI/DSS level one – the highest level of security in the payments industry

Accounts

All accounts running on Contis sort codes and resident on our secure platform – no third parties

Fraud

The most advanced fraud detection systems with transactions protected to the highest security level

Issue your own branded debit cards, pre-paid cards and accounts

DASHboard will provide your Credit Union with the ability to issue your own branded debit card and prepaid card accounts, delivering extra revenues and opportunities.

  • Your own contactless Visa debit card and digital banking app – powered by Engage
  • Credit Union Credit Cards - coming in 2021
  • All account funds sit with the Credit Union
  • Full digital security
  • True real time transactions
  • Issue loans on instant cards to those without a bank account
  • You set the fees to members and revenue opportunity to the Credit Union
  • Fully supported by Engage and parent group Contis